Provider Support Portal
The Sandhills Center Provider Support Portal is a web-based "one-stop shop" for your support needs with Sandhills Center and the Alpha+ system, in particular.
Within the portal, you can request assistance with all aspects of the Alpha+ system, as well as set up accounts and obtain answers to questions regarding EDI, claims submissions and other general topics.
FAQ documents are posted regularly on the Provider Support Portal for common needs and ongoing projects.
Click here for the Sandhills Center Provider Support Portal: https://support.sandhillscenter.org
The Support Portal Guide is a PDF file that will help you navigate creating an account. Please note that the Support Portal is secure, and PHI can be entered into tickets submitted. Please also note that users will be notified via the email used for sign-up when a response is added to a ticket, but the user will need to log in to the portal to read the response in order to keep information secure.