Innovations Waiver Staff Retainer Payments

Staff retainer payments may only be made for Innovations Waiver services as currently authorized. Provider agencies and Employers of Record (EORs) shall maintain documentation (as usual) via the required service Grid by entering COVID-19 on the Grid with qualified professional/EOR signature and date. This shall be effective beginning 3-13-2020, and will end when the member is again available for services following the COVID-19 emergency. Provider agencies and EORs will provide Sandhills Center with the necessary information every Monday for the previous week, using the form(s) provided, below:

NC Innovations Waiver Staff Retainer Payments due to COVID-19

Tutorial: How to Complete and Submit the Innovations Waiver Staff Retainer Payments Request Web-Based Form -- To be submitted each Monday for the previous week. Once the form is sumitted, Provider will bill services for Retainer Payments using the CR & XU modifiers through the regular claims process

COVID-19 Appendix K Flexibility Reporting Form -- NC Innovations Waiver Providers requesting specific flexibilities on the 1915 (c) Waiver under Appendix K in response to COVID-19 will need to complete this form. When submitting the form, please do not remove anything from the file name, additional information can be added at the end of the file name.

Joint Communication Bulletin JCB 381 NC Innovations Waiver & TBI Waiver-Retainer Payments

Special Communication Bulletin COVID-19 #23

Special Communication Bulletin COVID-19 #63

From the Utilization Management Department: COVID-19 UM Guidance - Innovations

Sandhills Center Retainer Payment Fee Schedule

Please fill in the information below for COVID-19 Appendix K flexibility reporting only. Drag and drop your files for submission, then click on the 'Upload' button.