Finance/Claims & Forms
- 2023 Behavioral Health Checkwrite Schedule
- Medicaid Fee Schedule
- State-Funded Fee Schedule Spreadsheet (Excel spreadsheet)
- Claims Inquiry/Resolution Form - New Process for Claims Inquiries (6/13/2022)
- 2022-2023 Year-End Letter from the Finance Director
- Direct Care Worker Wages Increase Information
- EVV Rate Increase Information
- 2022 Check-Write Schedule
- 2021-2022 Rate Sheet
- 2020-2021 Rate Sheet
- 2019-2020 Year-End Closing Process (posted 5/20/2020)
- Sandhills Center Retainer Payment Fee Schedule (posted 4/29/2020)
- Temporary Rate Increases, effective 4/1/2020
- 2021 Check-Write Schedule (updated 12/16/2020)
- 2019-2020 Reimbursement Rates (updated 3/23/2020)
- 2018-2019 Year-End Closing Process
- 2018-2019 Reimbursement Rates (posted 3/29/2019)
- 2017-2018 Reimbursement Rates(updated 11/16/2017)
- MCO Accepted Taxonomies (July 2017)
- 2019 Check-Write Schedule
- Potential Payment Impact: Implementation of New Taxonomy Claim Edit
- Announcement to Providers: ACTT Billing Changes Effective Nov. 1, 2016
- Revised PPA Application and Instructions
- PPA Checklist
- Timely Filing Letter 2019
- Sandhills Center Refund Check
- Health Insurance Information Notification Form
- ACH Direct Deposit Application for Providers
- Place of Service Crosswalk
- 837P Companion Guide Version 1
- 837I Companion Guide Version 1
- 835 Companion Guide Version 1
- Trading Partner Agreement
- AlphaMCS Provider Portal Login
- Alpha Provider University
For claims and billing issues, please refer to the Provider Support Portal.
The Finance/Claims department is located at 1120 Seven Lakes Drive (P.O. Box 9), West End, NC 27376. The office is open from 8:30 a.m. to 5 p.m., Monday through Friday. For more information, call 910-673-9111.