Sandhills Center
24-Hour Call Center:
1-800-256-2452
Behavioral Health Crisis Line:
1-833-600-2054
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Provider Forms and Documents

Provider Forms and Documents

Sandhills Center assists affiliated care providers as much as we can. Listed below are helpful provider forms you can access and use.

Customer Services - Member Eligibility & Enrollment (ME&E)

Finance, Billing, and Claims

For claims and billing issues, please refer to the Provider Support Portal.

The Finance/Claims department is located at 1120 Seven Lakes Drive (P.O. Box 9), West End, NC 27376. The office is open from 8:30 a.m. to 5 p.m., Monday through Friday. For more information, call 910-673-9111.

Utilization Management

Network Operations

Quality Management

Network Provider Monitoring Process