Sandhills Center
24-Hour Call Center:
1-800-256-2452
Behavioral Health Crisis Line:
1-833-600-2054
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For Providers

For Providers

Updated Notice from Network Operations: Sunset of Sandhills Center’s Temporary Care Plan Signature Requirements – effective Monday, October 31st, 2022

NEW Announcement from UM: Delayed Implementation of Child Residential Pass-Through Days

ANNOUNCEMENT FOR PROVIDERS - NC Child and Family Improvement Initiative

Open enrollment period for child/adolescent residential services - see statewide alert for details

TAILORED PLAN PROVIDER INFORMATION -->NEW

Contracting Documents

Sandhills Center's Provider Network is dedicated to offering quality care for individuals residing in Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond and Rockingham counties. Our provider network assists Sandhills Center in fulfilling our mission to develop, manage and assure that persons in need have access to quality mental health, developmental disabilities and substance abuse services.

Each contracted provider is responsible for adhering to all policies and procedures outlined in the Provider Manual. Compliance is necessary to fulfill contractual obligations in providing services.

Notice on Provider Updates – Third Party Agents/Vendors  

Sandhills Center is committed to keeping our provider network up to date on the latest topics so that our network has the tools to care for our members. As it is considered standard operational activities of a provider to ensure they update and maintain all pertinent information, it is the responsibility of each provider to ensure this information is received and disseminated to their third-party agents/vendors.

Therefore, requests to include a provider’s third-party agent/vendors on the Provider Update email list will not be accepted.   

Remember to update Sandhills Center whenever an email contact needs to be removed or whenever adding a new contact. 

If you need assistance, please refer to the Provider Support Portal.


Click here for the searchable directory: Sandhills Center Provider Directory


Please note: If you are using a PC, the links on the menu (at left) offer important and useful information for providers. If you are using a mobile device or tablet, the menu is located under "In This Section" towards the top of your screen. The menu topics are alphabetized for your convenience.