Sandhills Center
24-Hour Call Center:
1-800-256-2452
Behavioral Health Crisis Line:
1-833-600-2054
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Who Do We Help?

Who Do We Help?

Sandhills Center can help you access treatment for mental health, substance use disorder and intellectual/developmental disabilities services. We are a publicly-funded organization that connects people with the care they need.

Are you wondering if you’re in the right place? Ask yourself the following questions, then give us a call at 1-800-256-2452. Please remember that even if you don’t meet all the criteria, we still may be able to help. If you have thoughts of harming yourself or others, call the Sandhills Center Behavioral Health Crisis Line at 1-833-600-2054. Licensed clinicians are available 24 hours a day, 7 days a week, including holidays. If you or someone else is in imminent danger, dial 911.

Do you live in central North Carolina?

No matter where you live, there is an LME-MCO in your area to help. If you live in Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond or Rockingham counties, then Sandhills Center can help you.

Even if you live elsewhere, you can still give Sandhills Center a call — we will point you to your local organization.

Do you need treatment for mental health, substance use disorder or intellectual/developmental disabilities?

The following are examples of the most common mental health, substance abuse, and intellectual/developmental disabilities we cover:

Mental Health

  • Depression
  • Anxiety Disorders
  • Obsessive-Compulsive Disorder (OCD)
  • Panic Disorders
  • Phobias
  • Post-Traumatic Stress Disorder (PTSD)
  • Behavioral disorders
  • Eating disorders
  • Personality disorders
  • Dissociative Disorders
  • Schizophrenia
  • Bipolar Disorder
  • Self-harm
  • Suicidal behavior

Substance Use Disorder

  • Drug addiction
  • Alcohol dependency
  • Co-occurring/dual disorders

I/DD

  • Intellectual disabilities
  • Developmental disabilities
  • Traumatic Brain Injury
  • Autism Spectrum disorder

Do you qualify for Medicaid?

Many providers in our network accept Medicaid patients. We can help find one for you.

We can help you get started even if you’re unsure whether you qualify for Medicaid.

It doesn’t hurt to call, and there’s never a fee for using our services or talking to a licensed clinician.

Are non-covered Medicaid services available?

Early and Periodic Screening, Diagnosis and Treatment (EPSDT) is known as Health Check in North Carolina. It is a federal law that requires Medicaid to pay for certain periodic screening, vision, dental and hearing services for children and youth under 21 years of age. The services are listed in 42U.S.C.139d (a) (1905 (a) of the Social Security Act). For Medicaid to pay for these services, they must be medically necessary to correct or ameliorate a defect, physical or mental illness, or a condition identified through screening. Federal law states that “ameliorate” means: to improve or maintain the members’ health in the best condition possible, to compensate for a health problem to prevent it from getting worse, or to prevent the development of additional health problems.  The services Medicaid will pay for must be medical, medically accepted procedures or treatments, safe and effective, and cannot be experimental or investigational.  These services may be available to you (if you are under 21) or your child even if they are not covered under the NC MH/DD/SAS Health Plan.  If you or your child has Medicaid, you can speak with you mental health, intellectual developmental disability or substance use/addiction provider and/or pediatrician to find out if the needed services can be covered under EPST/Health Check.

 


 

Ready to talk?
Call 1-800-256-2452.
We’re here 24 hours a day, seven days a week, and 365 days per year to get you the help you need.

If you have thoughts of harming yourself or others, call the Sandhills Center Behavioral Health Crisis Line at 1-833-600-2054. Licensed clinicians are available 24 hours a day, 7 days a week, including holidays. If you or someone else is in imminent danger, dial 911.