Sandhills Center issues an Electronic Visit Verification Update for providers
Publication Date: August 12, 2021
The soft-launch/hold harmless period for Electronic Visit Verification (EVV) for the Innovations Waiver and (b)(3) services that was implemented on June 30, 2021 will come to an end on August 31, 2021. During this period, providers have been able to submit claims for EVV Eligible services without EVV data included for payment. Beginning on August 31, 2021, any claim submitted to Sandhills Center for an EVV eligible service without EVV required data will be denied.
Sandhills Center strongly encourages any provider agency that has not already submitted claims for services with EVV information to do so prior to the end of the hold harmless period in order to ensure a smooth transition and avoid disruption of payment for services due to troubleshooting needs.