Sandhills Center
24-Hour Call Center:
1-800-256-2452
Behavioral Health Crisis Line:
1-833-600-2054
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Performance Measures

Performance Measures

Our goal is to provide the best care for our members. Each year, we receive valuable data from individuals, families, providers and staff. This information benchmarks our program and helps us improve and expand the services we offer to the community.

Below you will find our most recent performance measures and satisfaction surveys.

GAPS ANALYSIS

2019

2018

2017

MEMBER SATISFACTION SURVEYS

2020

2019

2018

EXPERIENCE OF CARE AND HEALTH OUTCOMES (ECHO) SURVEYS

2020

2019

2018

PROVIDER SATISFACTION RESULTS

2020

2019

2018

REPORTS