Contact Us & Location

PLEASE NOTE: If you need immediate assistance, please contact our 24/7 Call Center at 1-800-256-2452. 

SANDHILLS CENTER ADMINISTRATIVE OFFICES ARE OPEN MONDAY-FRIDAY 8:30 a.m. to 5 p.m. We do not respond to contact form submissions outside of regular administrative office hours or on holidays. It is important to contact the Call Center at 1-800-256-2452, whenever you have after-hours needs.

Sandhills Center has contractual arrangements with a large pool of professionals so that we can provide you with treatment options that are right for you.

Call our toll-free line any time, day or night. We are here for you on weekdays and weekends. We can answer your questions, connect you to a licensed clinician to talk further or set up an appointment between you and a service provider.

If you would like to file a grievance please click here - Grievance Form

Call Us anytime:

1-800-256-2452

If someone is experiencing a behavioral health crisis, contact our BH Crisis Line toll-free at 1-833-600-2054. If an individual appears to be in imminent danger to him/herself, you or others, immediately call 911.

Administrative offices:

Administrative Offices are open weekdays (except holidays), from 8:30 a.m. to 5 p.m.

Mailing address:

P.O. Box 9
West End, North Carolina 27376

Administrative Offices phone: 1-910-673-7800

Serving Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond and Rockingham counties in central North Carolina.

IMPORTANT: 'Contact Us' form submissions are only monitored during regular business hours - 8:30 a.m. to 5 p.m., Monday through Friday. Outside of regular business hours and holidays, please call our 24/7/365 Call Center at 1-800-256-2452, particularly if you need immediate assistance. This is a free call, and you may speak directly to a licensed clinician.

If someone is experiencing a behavioral health crisis, contact our 24/7/365 Behavioral Health Crisis Line at 1-833-600-2054. If someone is in imminent danger of hurting themselves or others, dial 911 immediately.

*** IF YOU ARE A PROVIDER, PLEASE DO NOT CONTACT US THROUGH THIS FORM. THIS FORM IS FOR MEMBERS AND GENERAL INQUIRIES ONLY. INSTEAD, PROVIDERS SHOULD SUBMIT INQUIRIES USING THE PROVIDER SUPPORT PORTAL, CALL THE PROVIDER HELP DESK AT 1-855-777-4652, OR SEND AN EMAIL TO PROVIDERHELPDESK@SANDHILLSCENTER.ORG***