Sandhills Center LME

Who to Contact for Questions

MOA and Service Agreement Questions/Licenses/Insurance Requirements: Danny Williams, Contract Services Manager (910) 673-9111 ext. 239 dannyw@sandhillscenter.org

Quality Management: Pam Morgan, Quality Management Director (910) 673-7802, ext 224 pamm@sandhillscenter.org

Clinical Concerns: Mark Marquez, Service Management Director (910) 673-7800 ext. 230 markm@sandhillscenter.org

Reimbursement Issues: Pam Griffin, Budget Project Manager (910) 673-9111 ext. 247 pamg@sandhillscenter.org

Health Infomation Management: Lori Thayer, QM Manager (910) 673-7802 ext. 229 lori.thayer@sandhillscenter.org

Client Rights: Mike Markoff , Customer Services/Consumer Services Affairs Director (910) 673-5631mikem@sandhillscenter.org

Endorsement/Incident Reporting and Monitoring: Wanda Garris, Endorsement Coordinatior (910) 673-7802 wandag @sandhillscenter.org

Authorizations:

• Adult Mental Health: Robin Kapp, Service Management Specialist: (910) 673-7800 robink@sandhillscenter.org
• Child Mental Health: Rita Monroe, Service Management Specialist: (910) 673-7800 ritam@sandhillscenter.org
• CTSP Child Mental Health: Lucy Dorsey, Service Management Specialist (336) 633-7015 lucy.dorsey@sandhillscenter.org
• Developmental Disabilities: Al Gainey, Service Management Specialist (919) 774-3786 aloysiug@sandhillscenter.org
• Developmental Disabilities: Tena Campbell, Service Management Specialist (919) 774-3786 tenac@sandhillscenter.org
• Substance Abuse: (consumer last name A through K) Phil Hewett, Service Management Specialist (910) 673-7800 philh@sandhillscenter.org
• Substance Abuse: (consumer last name L through Z) Gene McRae, Service Management Specialist (910) 673-7800 genem@sandhillscenter.org
• Carelink Technical Questions, Usernames/Passwords: Liz Rickard, UM Coordinator (910) 673-7800 lizr@sandhillscenter.org

Person Centered Planning: Al Gainey, Service Management Specialist (919) 774-3786 aloysiug@sandhillscenter.org

State and Federal Requirements: Joanne Peterson (336) 633-7044 joanne.peterson@sandhillscenter.org

General Concerns: Sandra Holbrook, Provider Relations Technical Assistance Manager (910) 673-9111 ext. 235 sandrah@sandhillscenter.org

General Number for Sandhills Center LME: (910) 673-9111

General Fax Number for Sandhills Center LME: (910) 673-6202

Division of Mental Health/Developmental Disabilities/Substance Abuse Services: http://www.dhhs.state.nc.us/mhddsas

Medicaid Clinical Criteria (NC Medicaid): http://www.dhhs.state.nc.us/dma/bulletin/1201spec.htm

Medicaid Provider: http://www.dhhs.state.nc.us/dm