Carelink Service Authorization, Billing, and Technical Questions: Where to go for answers:
For client specific questions, please contact the Service Management Specialist assigned to the consumer. Look for the name in the “Care Manager Assigned” section of the authorization. If there is no Service Management Specialist assigned yet, please contact a Service Management Specialist for that consumer’s disability area:
| Al Gainey, DD Service Management Specialist aloysiug@sandhillscenter.org (919)774-3786 Fax:(919)774-7934 |
Tena Campbell, DD Service Management Specialist tenac@sandhillscenter.org (919)774-3786 Fax:(919)774-7934 |
| Consumer last name "A" through "M: Phil Hewett, SA Service Management Specialist philh@sandhillscenter.org (910)673-7800 Fax: (910) 673-7805 |
Consumer last name "N" through"Z" Gene McRae, SA Service Management Specialist genem@sandhillscenter.org (910)572-3681 Fax: (910) 673-7805 |
Rita Monroe, CMH Service Management Specialist
ritam@sandhillscenter.org
(910) 895-2462 Fax:(910)895-9896
Lucy Dorsey, CTSP Service Management Specialist:
Lucy.Dorsey@sandhillscenter.org
(336) 633-7015 Fax: (336) 633-7071
Robin Kapp , AMH Service Management Specialist
robink@sandhillscenter.org
(910)673-7800 Fax: 910)673-7805
Pam Griffin, Budget Project Manager
pamg@sandhillscenter.org
(910)673-9111 Fax: (910)673-2015
Liz Rickard , UM Coordinator
lizr@sandhillscenter.org
(910) 673-7800 Fax: (910)673-7805