Sandhills Center
For Immediate Help:
1-800-256-2452
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FAQ

FAQ

Why call?

Call Sandhills Center at 1-800-256-2452 if you need information or if you need help related to mental health, developmental disabilities or substance abuse.  A licensed clinician will help you find the services you need.

What will happen when I call?

You will be treated with courtesy and respect.  A licensed clinician will ask several questions to assess the nature and urgency of your situation.

You will be offered the choice of several providers that are available to meet your needs. An appointment can be made while you are on the line.

What services are available?

The list is long and can be tailored to the individual needs of men, women and children. Examples include:

  • Mental health assessments
  • Substance abuse assessments
  • Addiction recovery
  • Detoxification
  • Psychiatry
  • Medication management
  • Housing assistance
  • Behavioral counseling
  • Geriatric specialties
  • Supported employment
  • DWI counseling
  • Crisis management
  • Caregiver training
  • Guidance for troubled youth
  • Family support specialties
  • Skill building
  • Peer support
  • Hospital transition supports
  • Vocational development

Who provides the services?

Sandhills Center offers initial screening and answers for many of your questions.  As a matter of state policy, services are delivered through “providers” with whom Sandhills Center has contractual arrangements.

The staff at Sandhills Center will advise you of all available providers and offer you an opportunity to choose.  The Sandhills Center staff will be glad to make appointments for you and follow up to assure that you were helped.

How much will it cost?

There is no cost for the initial call, screening or referral to a provider of services.  In many cases, any later costs may be covered completely or in part by Medicare, Medicaid or the State of North Carolina. Your call will place you under no obligation and the clinician with whom you speak can provide information specific to your circumstances.