About Sandhills Center

Sandhills Center acts as an agent of the North Carolina  Department of  Health & Human  Services to provide residents of nine counties with access to Medicaid and State-supported services for mental health, intellectual/developmental disabilities or  substance abuse.

It is governed by a Board of Directors made up of  representatives from each of the nine County  Commissions and  their appointees. Central administrative offices are located at 1120 Seven Lakes Drive,  West End, NC.

Sandhills Centerís toll-free telephone lines can be reached from anywhere in the nine-county service area at any hour of the day or night, including weekends and holidays.

Residents can ask questions, talk with a licensed clinician, and make appointments with providers of services.

Sandhills Center has contractual arrangements with many providers of professional services and treatment options.

For information, assessment and an appointment
with a provider of services

Call 1-800-256-2452


MISSION STATEMENT

The mission of Sandhills Center Local Management Entity - Managed Care Organization is to develop, manage and assure that persons in need have access to quality mental health, developmental disabilities and substance abuse services.

VISION

Sandhills Center Local Management Entity - Managed Care Organization will partner with members, family members, service providers, policy makers, and other community stakeholders in creating, managing, and supporting Behavioral Health services that meet the needs of our Community.

WORKING PRINCIPLES

Sandhills Center Local Management Entity - Managed Care Organization strives to promote:

  1. Access to a continuum of services to meet the Behavioral Health needs of the the citizens of Anson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, and Richmond Counties of North Carolina;

  2. Active partnerships among members, families, providers and the community;

  3. High quality Mental Health, Intellectual/Developmental Disabilities, and Substance Abuse services

  4. Cost-effective delivery of services in the least restrictive environment, appropriate to the needs of members;

  5. A provider network that is culturally competent and respectful in meeting members needs;

  6. A collaborative approach to problem solving and resource development.

 

 

Staff Directory

Board of Directors
Members, Schedule, Minutes

Business Plan

Needs Assessment-
Strategic Plan

CFAC
Consumer and Family
Advisory Committee
Client Rights Committee
Quality Management Program / Plan
Regulatory Compliance Handbook & Plan
 2013 - 2014
Member Satisfaction Survey
 

Sandhills Center

A Local Management Entity - Managed Care Organization
of the NC Department of Health and Human Services

Victoria Whitt- Chief Executive Officer